I couldn't possibly be more pleased with the patience, overall knowledge, and commitment the entire dealership displayed during our many interactions with Rohrich Cadillac. We found ourselves in a position where we had not planned to purchase a vehicle, but due to unforeseen circumstances, the necessity for one was there. The communication from Jim McCoullough and Chuck Lucci, Jr. was incredibly timely and they calmly gave us guidance which was a custom fit for our needs. Even as they presented options, they never tried to up-sale anything. Their follow-up and accommodation were extremely thorough. Making a purchase mostly via a virtual experience can be a bit intimidating. The team offered an extensive number of good quality pictures, unlimited consultation, and accommodated us by making a video of the vehicle to further give us a better visual of what to expect when we arrived. Instead of this being a stressful transaction it ended up being an incredibly pleasant experience. They never deviated from what they said they would do. This was a key factor for my wife and me, as the transparency and candidness never digressed. Once Chuck took over he was able to facilitate a great deal of the process before our arrival as he considered that we were driving 5 hours to the dealership and returning home on the same day. Once we arrived at the dealership location the experience was even better. Chuck was able to walk us through the process and met all of our expectations. Michael Ruane was equally helpful and a source of beneficial information. This is a dealership that has perfected its craft and makes its clients feel like family instead of a number. I will definitely continue to promote Rohrich Cadillac.

We would only buy a cadillac from Rohrich. We like to deal with Chuck Lucci Jr. as our salesman. He is friendly and courteous. Rohrich has a reputation of quality and excellence.

Many thanks to all at Rohrich's for all they did to assist me on the purchase of my new Cadillac CT5. Lou Cangelier is tops: patient and went the extra mile to answer all my questions and fix the few problems that I noticed on delivery. The entire staff treats you like family. First class all the way! "Cadillac makes the car; Rorhrich's makes the difference!

Prompt professional service at a competitive cost. Thank You to Gill Porr for patiently addressing all my concerns and keeping me advised as work progressed.

Very professional and great one on one service skills....service was quick and efficient as well as personable!! The team works well together as well

Rohrich is the only place to buy. Our family has been with the Rohrich family for years. We wouldn’t go anywhere else. The sales and service cannot be beat. Everyone is very knowledgeable and we are treated as though we are their only customer. We highly recommend Rohrich to everyone who is interested in buying a quality product from the best in the business.

Your agreement to pick up my car, leave me a loaner, and bring my car back, was exceptional, especially in these pandemic times. Thank you, thank you, thank you.

I appreciated the effort made to get me the exact vehicle I was looking for and the kindness and welcoming atmosphere of by everyone involved

Great service, from the helpful young lady that greeted us, to the gentleman that helped us sign all the paperwork and especially our salesman Chuck Lucci, Jr. Chuck was great, no pressure, no stress and kept us completely informed of the whole process, including the no interest loan that was available. We appreciated the time that Chuck took to go over all the new technology, that we were not familiar with. This is the second Cadillac that I purchased from Rohrich and Chuck and would highly recommend both to anyone who is interested in purchasing a quality car.

in addition to having the state inpection and oil change, I identified another problem with the car which was quickly identified and corrected. We always receive good service from Rohrich, the appointments are handled in a timely manner and the team members are always courteous and knowledgeable.

Dave F is a world class Service Advisor. Your Service Department is far and away the best that I have been to. I will be purchasing an XT4 or XT5 from them next year!

Chuck Lucci Jr. made my experience great he explained everything and answered all my questions. He made me feel very comfortable. This is the second Cadillac I’ve purchased from Rohrich and the second time I’ve dealt with Chuck. I will absolutely purchase my Cadillacs from Rohrich and Chuck Lucci Jr. again

My husband and I have purchased vehicles from Rohrich Cadillac for many years. We have dealt exclusively with Mr. Bernie Keane because of his professionalism, thoughtfulness and sincerity in making sure that all of our needs will be met. The dealership's entire sales staff and service staff are extremely courteous and always make our visits to the facility pleasant. We have referred several individuals to Mr. Keane.

Although my husband has driven used Cadillacs for many years, this was my first time to purchase a new SRX. After researching inventory online and finding exactly what I wanted at Rohrick, I called and spoke with Lu Anne before I made the drive from North Huntingdon. She was so pleasant and helpful on the phone, that I arranged to meet with her a few days later when I was able to shop. Lu Anne welcomed my 12-year-old grandson who accompanied me, treating him as an important part of the shopping process. He is a very well-mannered young man, and appreciated not being treated like a child. We enjoyed our test drive, and Lu Anne showed me many of the dash and information center functions. I quickly decided that the SRX was the car I not only wanted, but needed. I tend to keep cars for a long time (10 years), and the SRX should continue to meet my needs as I get older. My grandson was able to sync my iphone with the bluetooth, as Lu Anne set it up in the car. The purchase process went very smoothly and quickly. I also met with the finance woman, who was very pleasant and knowledgeable, but unfortunately can't recall her name. LuAnne called a few days later asking if I had any questions. I did need to order seatbelt extensions, which she is taking care of. LuAnne's customer service is awesome! I was also very impressed with the tour of the service department, the abillity to use a loaner car while getting my car serviced, and the free oil changes and tire rotations. After my first visit to Rohrick, I will never go anywhere else!

I have dealt with Rohrich for over 30 years. I have always received prompt and courteous service from both the sales people and the service department. I have dealt with Bernie Keane for my last two cars and he has gone out of his way to accomodate my requests. He is only the third sales person I have dealt with over those 30 years and I appreciate the fact that Rohrich's personnel have remained steady and that I can maintain a personal connection with them. I am always recognized by name when I stop whether it is for service or just to say hi. I would overwellmingly recommend Rohrich to anyone and refer them to Bernie.

Our experience at Rohrich Cadillac was a positive one from the moment we walked into the showroom and were greeted in a friendly but not over powering manor to then being introduced to our salesperson Lu Anne. Lu Anne took the time to go over and explain the different models of our SRX and then went over the pricing to both lease and Purchase. We returned a few days later and got an estimate on our van for a trade in. They allowed us to take the car home for a few days to drive it and make sure it was the car for us. Both Lu Anne and Chuck Lucci were very helpful and knowledgeable. We purchased the SRX and we are very happy with it thus far. We would recommend Rohrich Cadillac and Lu Anne to anyone.

Rohrich Cadillac has shown care and respect to me and my Cadillac. They pick up my car for service and give me a loaner car. The car comes back to me clean and serviced. I thank them. I will be a return customer.

Ken was extremely courteous and helpful. I bought an ATS, he was very knowledgable about the car and spent significant time explaining and demonstrating the sophisticated electronics and other items. He worked to provide me with a very fair price. He handled the entire presentation, paperwork and sale both superbly and efficiently. Ken made clear that he and Rohrich will be this attentive going forward in regard to servicing or any issues that might arise with the vehice. It was the best experience (of many) I've had buying a car.

Very detailed information on the new car. Willing to review it at any time. Ever thing was done, when they said. Salesman was willing to go the extra effort.

I have now purchased two cars from Ken Goldberg. Ken was the main reason I returned to Rohrich to buy my second Cadillac. I never get a hard sell from him and he is always there after the sale. He always checks in with us to make sure we are satisfied and not having any problems. He schedules service appointments for us and follows up to make sure everything was satisfactory. He has a great personality and makes the sales experience enjoyable.

Ken Goldberg and Rohrich offered us a deal no other dealer could compete with. They were accommodating and gave us time to make a decision. After the deal, Ken continues to assist with tech support/questions on the new vehicle.

Tony was great to work with, he explained everything and answered all of our questions. The only complaint I'd have was he forgot to contact my insurance company as he not only told me, but the lady in the finance department that he would, when we signed all of the paper work that he would take care of it. We found out a month later that he didn't when we contacted our insurance company to check on it, because we didn't receive any info from them on it. We thought we didn't receive or hear anything from them because of the holidays, but it turns out that Tony didn't contact them. Other than that Tony was great to work with,and I'd recommend him and Rohrich to anyone. We love the car, and enjoy driving it. Thank you.

This is the third car we have purchased from Rohrich Cadillac and we have also purchased a Chevy truck from this same dealer. We have had work done through their collision department. Each and every person in all departments and we have dealt with many have gone above and beyond what is expected but greatly appreciated by us as a consumer/customer. Ken Goldberg has always been very attentive to our many phone calls with questions regarding our new cars, we have dealt with Ken on all three car purchases.

My husband and I were stopped in to look at a car that we saw on-line, Lou was extremely helpful and friendly. He showed us a couple of cars and took into consideration our needs as a family. When we went back to sign the papers, we had our 6 year old with us and he was very nice to him (that meant alot to us). I would definitely refer him to other people and go back to him in the future.

Chuck Lucci Jr is by far the best salesperson to deal with at Rohrich - he makes the entire process a partnership and stress-free. This is the second car I have leased through Chuck and I know it will not be my last.