The best service providers! I had Ryan Nelson help me with multiple things on my vehicle and he was amazing! Really went above and beyond, was knowledgeable, professional, made sure I was comfortable while I waited, made sure I never waited too long, and made sure to address any and every concern I had! Well done!

Keenan was very helpful and knowledgeable!

Bought my old XT4 here back in December 2023. Although I do not have that car anymore, it was very reliable and for a good price with good mileage. Kevin was outstanding and really pulled some string for me to get my goal payment. This dealership has lifetime free oil changes as long as you still have the car you bought from the, and they also give loaner cars when needed which was a very nice perk. Only downfall is the service closes around 2:00.

Great experience getting my vehicle inspected at this location. The entire service team was on the same page. All Very pleasant to deal with, and The service manager seemed to have a great handle on things. My vehicle looked clean when I left and overall a nice experience.

Hats off to David Keeler for his diligence in working for me. Warranty company was not going to cover my Thermostat replacement. He asked to speak with a supervisor and got it handled. Great customer service and its a great feeling to know that the willingness to go the extra mile. Very satisfied with my service at Rohrrich Cadillac on West Liberty.

Service was excellent oil change new tires and alignment was all done professionally and washed my car in and out

I have had the BEST experience with Dave Keeler in service at Rohrich Cadillac. He dug for answers for us for our escalade, and when he diagnosed the problem, he spent so much time getting everything taken care of for us. AND HE ALWAYS is so pleasant and helpful, no matter how frustrating the problem seemed to be!! Additionally, Amy in the loaner department has always taken care of us, and always helps us get a loaner while our car is getting worked on. Finally, the drivers that bring the loaner or your car to you could not be kinder!! A+ service at Rohrich Cadillac service!!! Thank you all!

WOW! I recently purchased a used vehicle from Rorhrich Lexus. With that purchase I received a used vehicle warranty. Included in that warranty was free oil changes. Today i took my vehicle to Rohrich Cadillac to get my first oil change. WHAT A BREEZE! Brett Simpson at the service counter was very friendly and professional. They washed my vehicle and vacuumed it out as well. Im gonna do that AGAIN!!!!

I worked in the car business for many years. Rohrich Cadillac is the best dealership in the business. Tom Rohrich, the owner is very personable, and only hires great team members. Marty Pistella is one of those great people. They recently had a used and rare manual transmission blackwing cadillac on the lot. They put it on the lot at a fair market price and unlike other dealerships that had a similar car, resisted the urge to jack up the price by 10s of thousands of dollars. Of course it went quickly, so we missed out on the car. But they had another very nice car that turned out to be even a better fit to our needs and budget. They made sure everything was like new before delivering it. We love it. If you need a car, go to Rohrich and ask for Marty Pistella. This is the second car I purchases from Marty and he is awesome!

In early October, I bought a car at Rohrich Cadillac. The entire process was smooth, well managed, and enjoyable. Lou was insanely helpful and made me feel at peace and also answered every question I had. I did not feel rushed at all and he gave me a thorough walk-through of my vehicle. I am very grateful that Lou was there to guide me through the process! Highly recommend him if you are in need of a car or an SUV.

The best. A first class operation.

Excellent customer service!