Congenial and courteous staff, thorough service, clean car returned after service completed. Also, Chuck Lucci Jr., who sold two cars to my family, has ALWAYS gone above and beyond being our salesperson, and has graciously helped us secure service appointments in a timely manner. We will ALWAYS be Rohrich Cadillac customers because of him. Thank you!

Rohrich treats you like family - informative, kind and courteous, The service is outstanding. We will be back!

I was very satisfied from start to finish. II recommend Rohrich for an extraordinary customer experience.

The 2 Kevins and Mike in finance were excellent, what a painless time spent. Thank you for everything,

Jim Gaydos is the best car salesman that I have dealt with in the last 54 years

Kevin Marn is a great salesman with a nice personality Kevin has sold multiple cars to us.

Kelly Krall has been our sales person for decades and sold us many Cadillacs! She is very professional and willing to go the extra mile to keep her customers happy.

Chuck Lucci jr and sr. Are so friendly and accommodating. Gil in customer service did a complementary detail and delivery as are oil change apt was changed. Looks great! We are repeat customers and have been coming for years. Great staff. Great service. Great cars.

Seamless shopping & buying experience. Kevin Marn was easy to work with, showed me all the vehicle features, was zero pressure and genuinely made me feel very comfortable. He truly wanted me to find the right car for me, not just make a sale. Highly recommended Rohrich Cadillac.

We have not purchased a new car since 2010. We were shocked by how pleasant this experience was. No pressure, first class the entire time. Left us wondering what we were missing. Kelly Krall listened to our list of "must haves", and paired us with the correct XT5. Just a great experience. Kelly was outstanding. Cindy Cohen did a great job explaining the financial agreement and was very efficient. First class the entire way...

I couldn't possibly be more pleased with the patience, overall knowledge, and commitment the entire dealership displayed during our many interactions with Rohrich Cadillac. We found ourselves in a position where we had not planned to purchase a vehicle, but due to unforeseen circumstances, the necessity for one was there. The communication from Jim McCoullough and Chuck Lucci, Jr. was incredibly timely and they calmly gave us guidance which was a custom fit for our needs. Even as they presented options, they never tried to up-sale anything. Their follow-up and accommodation were extremely thorough. Making a purchase mostly via a virtual experience can be a bit intimidating. The team offered an extensive number of good quality pictures, unlimited consultation, and accommodated us by making a video of the vehicle to further give us a better visual of what to expect when we arrived. Instead of this being a stressful transaction it ended up being an incredibly pleasant experience. They never deviated from what they said they would do. This was a key factor for my wife and me, as the transparency and candidness never digressed. Once Chuck took over he was able to facilitate a great deal of the process before our arrival as he considered that we were driving 5 hours to the dealership and returning home on the same day. Once we arrived at the dealership location the experience was even better. Chuck was able to walk us through the process and met all of our expectations. Michael Ruane was equally helpful and a source of beneficial information. This is a dealership that has perfected its craft and makes its clients feel like family instead of a number. I will definitely continue to promote Rohrich Cadillac.

We would only buy a cadillac from Rohrich. We like to deal with Chuck Lucci Jr. as our salesman. He is friendly and courteous. Rohrich has a reputation of quality and excellence.

Many thanks to all at Rohrich's for all they did to assist me on the purchase of my new Cadillac CT5. Lou Cangelier is tops: patient and went the extra mile to answer all my questions and fix the few problems that I noticed on delivery. The entire staff treats you like family. First class all the way! "Cadillac makes the car; Rorhrich's makes the difference!

Prompt professional service at a competitive cost. Thank You to Gill Porr for patiently addressing all my concerns and keeping me advised as work progressed.

Very professional and great one on one service skills....service was quick and efficient as well as personable!! The team works well together as well

Rohrich is the only place to buy. Our family has been with the Rohrich family for years. We wouldn’t go anywhere else. The sales and service cannot be beat. Everyone is very knowledgeable and we are treated as though we are their only customer. We highly recommend Rohrich to everyone who is interested in buying a quality product from the best in the business.

Your agreement to pick up my car, leave me a loaner, and bring my car back, was exceptional, especially in these pandemic times. Thank you, thank you, thank you.

I appreciated the effort made to get me the exact vehicle I was looking for and the kindness and welcoming atmosphere of by everyone involved

Great service, from the helpful young lady that greeted us, to the gentleman that helped us sign all the paperwork and especially our salesman Chuck Lucci, Jr. Chuck was great, no pressure, no stress and kept us completely informed of the whole process, including the no interest loan that was available. We appreciated the time that Chuck took to go over all the new technology, that we were not familiar with. This is the second Cadillac that I purchased from Rohrich and Chuck and would highly recommend both to anyone who is interested in purchasing a quality car.

in addition to having the state inpection and oil change, I identified another problem with the car which was quickly identified and corrected. We always receive good service from Rohrich, the appointments are handled in a timely manner and the team members are always courteous and knowledgeable.

Dave F is a world class Service Advisor. Your Service Department is far and away the best that I have been to. I will be purchasing an XT4 or XT5 from them next year!

Chuck Lucci Jr. made my experience great he explained everything and answered all my questions. He made me feel very comfortable. This is the second Cadillac I’ve purchased from Rohrich and the second time I’ve dealt with Chuck. I will absolutely purchase my Cadillacs from Rohrich and Chuck Lucci Jr. again

the quick and friendly way in which the service was handled. The facility was immaculate, as were the restrooms. And, the blueberry muffin was fresh and delicious!

Everything! This service department is very accommodating and it makes my life easier! Excellent service without a doubt! Kind and caring as well.

Exceptional customer service and friendly staff- Dealership goes Above and Beyond when it comes to accommodating their customers ensuring lifelong clientele.