Performed warranty replacement of CUE computer screen that developed mysterious internal cracking. They ordered the replacement and installed with no problems. It's working fine now. Hope it won't be repeated. Warranty is the key!
I appreciate the loaner and the car wash after service. All employees were practicing all CDC guidelines. Getting an appointment took longer than I expected.
Hospitable and friendly staff. The staff were receptive to our needs, They reviewed all the cars features to us and answered our questions.
While I'm upset with GM that this is the third different Cue in my 2014 CTS, there was no delay by Rohrich in getting my 'customer waiting' service appointment started and ended on time
Appointment at 10am for oil change. They also rotated tires, and 20 point inspection. I feel it took way too long.
Mike and Gill in the service has been helping us for years with our cadillacs They always do a perfectly great job
Gave me what I needed out of our trade. Very efficient at preparing all the documents. Very comfortable dealership. Sales staff was very experienced which made for a very efficient process.
Kelly, my salesperson, was a great help in making my decision to lease my vehicle. She was so accommodating. She explained in detail how to use the computer system. She is a great salesperson.
they care about their customers would buy again great customer service Mike is the best They are fair on there prices and costs
They were fantastic!! I drove in from 3 hours away. Everyone knew my name and treated me like I was an old friend that had been there a dozen times. I would absolutely recommend them!